10 years ago today SiT! v3 was released as a beta, and immediately went into use at Salford Software, since then it has handled over 27,000 incidents at Salford Software.
This has all been made possible thanks to contributions from more than sixty people, and now it has made twenty open source releases, has been translated into over 20 languages and is used in six continents.
SiT! started out being pre-printed paper forms, then later a Java program which was version 1 (sometime around 1998). SiT! v2 was a re-write in PHP3 and was a simple system in two parts though it did introduce the concept of contract management. v3 combined the two parts of v2 and added several modules that are still used today, like sites, contracts and user management, though of course they’ve been much improved since then.