Archive for the 'News' Category

News – April

SiT IconThe day has come for the release of SiT! v3.63. This version has been long underway, but though there have been some bug fixes, and almost no new features this version is really recommended due to the fact that it fixes alot of security issues some found by Knud Erik from nSense, and some found by John Leitch & Bryce Darling.

Some of the improvements are:

  • Better language support for right-to-left reading/writing
  • MySQL 5.5 support
  • German de-DE Gabriele Pohl & Raffael Luthiger really improved this one
  • Russian ru-RU is now again 100% thanks to Алексей Назаров
  • Polish pl-PL is added and now 90% thanks to Tom Kapelko & Urszula Gola
  • Persian/Farsi fa-IR is added and now 90% thanks to Mahdi Heidari

You can read the release notes here: release notes 3.63

Next release will be the v3.90 which will be a pre v4.0 release which we decided to call v3.90 as it doesn’t contain all the features we want for 4.0.


News – February

New Beta Release

We’ve released SiT 3.63 in a beta version, get it here. There have been many bug fixes and most important of all security fixes, thanks to Knud Erik from nsense research for finding these. So please download a copy and help us test it.


We have made a plugin repository for your convenience, here you can find the latest releases of a plugin without being afraid of downloading a broken one. The url is here : , just click on files in the menu. If you sign up to the RSS feeds you’ll get notifications when a new plugin is added or when one existing is updated. This is actually a great chance to use the RSS dashlet already shipping with SiT!.

There have been added quite a few updates to plugins and dashlets, and also some cool new plugins. I suggest you take a look at the Plugins Directory in the wiki to see if there is anything that you can use.

Some really useful ones are the Tms Log and the Incident Summary

  • The Tms Log will give you a nice page where you can view the debug log file and clean it if required.
  • The Incident Summary Will display the summary of an incident on the incident details page, you’ll have a possibility to easily edit this too. The summary will then be saved in the summary field when closing the incident.


A new tutorial has been added, this one is a, how to expand storage in the VM of SiT! this can, with a few modifications, also be used for a regular Ubuntu using LVM but that’s not explained in the video.

News update – July

Greetings all.

The news update this month are few but regardless we do have some news for you.SiT Software box for release 3.62

SiT 3.62 was released 18th of July fixing a lot of bugs, read the release notes.
This release will probably be the last release before SiT 4.0 is released, don’t worry, we will continue the v3.x branch until around v4.2.

Due to the fact that there will be no new features directly in the 3.x releases, you might see new features anyway, in the shape of plugins.
During the past year a lot of plugins and dashlets has been created, these contributions might even find their way into the SiT core in v4.x, so one could see these as being test features.

The plugins also show how easy it can be to add own features to SiT! without having the terror of overwriting the self-made code when upgrading.

If you are a PHP programmer and you would like to help us, you are welcome to join our IRC and/or look in our developers wiki.

We are also looking for experienced artists, so if you are one, or know someone who would be interested, feel free to contact us (preferable on IRC or email to Project leader Ivan Lucas).

New/updated Plugins
As always, Nicdev007 has made improvements to the Auto create with tags plugin.
For those who are not familiar with this plugin, I can make a short description of it. When a mail from an unknown contact enters SiT!, this plugin autocreates the contact, it checks the email domain and binds the contact to this site. It also checks for duplicates.

As an addition to my previous plugin, the tms add timeused where you can add an amount of time spent on an incident, when closing the incident, I’ve created a generic plugin that can easily be modified to suit your needs, the tms customfield close. This plugin adds a custom field to the close incident page, the custom field can be renamed to what you want.
Any support, tips, suggestions are welcome here in our forums

As a sneak peak I can present a plugin manager which basically, when it’s finished, helps you install plugins, show upgrades, enable/disable them etc. When finished this will be a great addition to SiT!

If you want to see more plugins, take a look in our Plugins directory

News – July

The summer has been upon us for some time now, that doesn’t stop us from delivering some more news to you all.

The release day for SiT! v3.62 is closing in to be released soon, when? Some insider knowledge suggests within the next 3 weeks. But lets see.

We’ve had the fortune of getting Romanian translations, on the day of writing its alittle more than 52% translated with more to come all thanks to Adrian Cristinici.
We also got a large chunk of Catalan (ca_ES) from Jeff Stone
Some rumours tells us that a Lithuanian translation is on it’s way.
We are very fortunate to have 18 languages that are more than 50% translated.

The list this month is a long one 🙂
dashboard_group_incidents : Shows all open incidents for a group
feedback_verify : Before sending feedback to a user, verify if he is allowed to receive it
user_added_triggervariables_triggertypes : Plugin to add user defined trigger variables and trigger actions
tms_add_timeused : Simply adds, a field for entering time used on an incident, when closing it.
And as always our dear contributer Nico ‘Bushmand’ du Toit keeps updating the auto_create_tags it’s now version 1.87

Some statistics
Since last monthly news we’ve gotten 10 new forum members with more than double as many topics.
We are very pleased to see more and more people are interested in our work.
It seems lately that less and less bugs are found, which is very good for all of us. If you do find one, please let us know so we can make SiT! even better (report to

Since no new features will be added to the v3.x branch, I can well tell you that that doesn’t stop the expansion of the v3.x branch, many new features can be added using plugins. If you want to expand v3.x you can write your own plugins or get help from someone it’s quite easy, and I would know, I’m a total noob at programming, but yet I’ve ended up with making the tms_backup and it’s dashlet, and tms_add_timeused. The last was on a request from a user.
And as an addition, some of these plugins might even be implemented into the v4.x branch.

Now that the summer vacation is comming, we’ll can have a break from work that takes away our precious time from SiT! so you might see alot of SiT! activity during the next few months.

I want to encourage you to visit our forum and submit a vote for the poll we would love to hear your oppinion regarding our manual. Also let us know how we can improve our tutorials.

Monthly news – May

The monthly news this month has unfortunately been postponed due to two things;
The delay of the release of SiT 3.61, and for my part, vacation. My apologies.

Unfortunately as many of you might have experienced, SiT 3.61 hasn’t been released yet though it was scheduled to have been released the 9th this month. This is due to the fact that still a few bugs needs to be fixed, and the developers are very busy for the time being. Hopefully it will be released within the next 2 weeks, but I cannot promise anything at the moment.
Bug 1204 is a tricky one, and is the one that we are waiting to finish.
We do have some good news though,

Jeff Stone has been very busy translating the remaining Welsh so we have 100% on that, started on Norsk Bokmål, and made some Catalan
The Mexican Spanish has also been completed thanks to Josías Galván Reyes
Brazilian Portuguese has been updated thanks to Fernando Suzarte Schiavon
Russian has been updated and is almost 100% thanks to Sancho78rus

Big thanks to you guys 🙂

Our dear contributer and hang-around Nicdev007 has added a useful dashlet that shows ALL incidents in a select group.
This is on a forum request. You can read more about the plugin in our wiki
Also he has continued updating the Auto create with tags plugin which is now v1.80, this one now handles plugins on its own aswell. A new great feature is that it has the ability to auto create a new contact if he/she is unknown to SiT, by searching LDAP.

This time I’ve managed to create an install video tutorial, unfortunately youtube managed to reduce the quality, so you can’t actually see the text written. I’ll work to get the file put for download, if I’m successful it’ll have a link from our wiki.

News update – April

We have some great news for you in this update.

Next release:
The release of 3.61 is shaping up, and is scheduled to be released the 9th of May. This release contains mostly bugfixes.

We had a documentation day where we added/updated alot of pages, take a look in our wiki.

A nice plugin from Kieran has been added; Incident for contact This plugin creates an incident for a contact when a new contact is created.

A big part of the Welsh translations thanks to Jeff Stone and Peter Hughes.
We’ve also added a mailing list for translators. Subscribe here (just send an empty mail).

We finally got to make the first video tutorial, hopefully more will come soon.
If you have a request of a video tutorial, feel free to ask in the forum
This one is about adding Sites, Contacts and Contracts:

News – April

Happy Easter everyone.
Since the release of SiT 3.60 LTS around a week ago, we’ve have some news for you.

Virtual Machine

A new version of our VMware is out, and not only that, we’ve gotten a spot at the VMware appliance market where you have easy access from your VMware Player or Server, or you can download it from the link in the wiki.

We’ve done some improvements for this, so it can actually be turned into a production version rather than just the test, some of the features for getting into production are:

  • Password change
  • Network configuration
  • Easier way of expanding drive size for attachments etc
  • Backup/Restore scripts
  • SMTP Server
  • Better documentation


There is a great activity in the plugins directory these days. Some nice new Dashlets but also the Fonts plugin which gives correct symbols for charts for non latin characters.

A lot of the Plugins created by Nicdev007 has been updated, I suggest you try them out.


Some of you might have noticed that we’ve added translation bars on the SiT webpage. This will hopefully boost translations a bit.
We are also working on an online page where you can translate SiT without the needs to access your own site.


Saturday the 10th of April, we are going to make an overhaul on the documentation take a look on our agenda. If you feel something is missing, feel free to join us on IRC and discuss it with us. For easy access, use the Webbased IRC. You might also ask us in our forum.

Upcoming releases
The next releases that are under development are:
v3.61 LTS, which is planned to be released by the end of May. This release will contain mostly bugfixes.
v4.0 Is still under development, but the plan is to release it sometime in the fall, September month has been mentioned but thats still unofficial.
Sneak peak for whats new in the 4.0 Release : User profile page teaser (it’s still in development)
SiT User Settings in 4.0

RSS SiT! microblogging

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RSS SVN code changes

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