Posts Tagged 'release'

News – July

sitracker wax sealIt’s time for a new release of SiT, v3.64. Read the release notes here.

This release is another maintenance, and it is highly recommended that you upgrade to this version.
 
 
 

  • Security issues found by Yuri Goltsev, Positive Research Lab
  • German help files are now translated thanks to Gabriele Pohl
  • 100% Portuguese (Portugal) translations thanks to José Tomás & Luis Manuel Rodrigues

If you want to help in the development of SiT v3.90 (pre v4.0) please feel free to contact us.

The translation files have been updated for this release, so if you can translate, please feel free to help us here, no matter if it is only 1 string or a full translation, anything helps.

You can find us on IRC, contact us on the developers mailing list or translators mailing list which you can find here

Download SiT 3.64

News – June

Logo icon of SiT!- Open Source Incident TrackerIt’s an exiting time for us, though it has been a slow year in the development for the v3.90 release (a v4 preview). As some of you know, some of you might not know, the reason for the release of v3.90 is so that we could get new features to you sooner rather than later. In order to do we have had to trim some of the planned features but don’t fret, those features will be heading your way eventually in the v4.00 release.

The developers have worked hard this month, and will continue to do so, perhaps the beta will come sometime by the end of this month? Here’s a tip for you, follow the roadmap for the v3.90 release and you’ll be able to track progress. At the time of the writing we’re almost at 60% done.

  • Something new, is that a developer day has been introduced. The developer day is a day where developers meet in on IRC (#sit on freenode) to, amongst other things; discuss issues, code, brainstorm ideas, mentor SiT hackers & plugin programmers and whom ever wants to contribute to SiT, and in general have an enjoyable day with everyone on IRC, everyone who is interested is welcome of course. The day in mention will be the first Saturday of every month, we are a friendly bunch and we don’t bite.

Several plugins have been updated since the last news update, so why don’t you check out our plugins repository?

I’d also say a thank you to José Tomás who has helped us with the Portuguese (Portugal) translations and a special thank you to Rob Beckett (aka subwolf) who made his first code contributions to SiT! this week after a sabbatical due to illness, Rob has long been a regular contributor to the fun we have on IRC.

sitracker developer day banner

News – April

SiT IconThe day has come for the release of SiT! v3.63. This version has been long underway, but though there have been some bug fixes, and almost no new features this version is really recommended due to the fact that it fixes alot of security issues some found by Knud Erik from nSense, and some found by autosectools.com John Leitch & Bryce Darling.

Some of the improvements are:

  • Better language support for right-to-left reading/writing
  • MySQL 5.5 support
  • German de-DE Gabriele Pohl & Raffael Luthiger really improved this one
  • Russian ru-RU is now again 100% thanks to Алексей Назаров
  • Polish pl-PL is added and now 90% thanks to Tom Kapelko & Urszula Gola
  • Persian/Farsi fa-IR is added and now 90% thanks to Mahdi Heidari

You can read the release notes here: release notes 3.63

Next release will be the v3.90 which will be a pre v4.0 release which we decided to call v3.90 as it doesn’t contain all the features we want for 4.0.

News – February

New Beta Release

We’ve released SiT 3.63 in a beta version, get it here. There have been many bug fixes and most important of all security fixes, thanks to Knud Erik from nsense research for finding these. So please download a copy and help us test it.

Plugins

We have made a plugin repository for your convenience, here you can find the latest releases of a plugin without being afraid of downloading a broken one. The url is here : http://sourceforge.net/projects/sit-plugins/ , just click on files in the menu. If you sign up to the RSS feeds you’ll get notifications when a new plugin is added or when one existing is updated. This is actually a great chance to use the RSS dashlet already shipping with SiT!.

There have been added quite a few updates to plugins and dashlets, and also some cool new plugins. I suggest you take a look at the Plugins Directory in the wiki to see if there is anything that you can use.

Some really useful ones are the Tms Log and the Incident Summary

  • The Tms Log will give you a nice page where you can view the debug log file and clean it if required.
  • The Incident Summary Will display the summary of an incident on the incident details page, you’ll have a possibility to easily edit this too. The summary will then be saved in the summary field when closing the incident.

Tutorial

A new tutorial has been added, this one is a, how to expand storage in the VM of SiT! this can, with a few modifications, also be used for a regular Ubuntu using LVM but that’s not explained in the video.

News update – July

Greetings all.

The news update this month are few but regardless we do have some news for you.SiT Software box for release 3.62

SiT 3.62 was released 18th of July fixing a lot of bugs, read the release notes.
This release will probably be the last release before SiT 4.0 is released, don’t worry, we will continue the v3.x branch until around v4.2.

Due to the fact that there will be no new features directly in the 3.x releases, you might see new features anyway, in the shape of plugins.
During the past year a lot of plugins and dashlets has been created, these contributions might even find their way into the SiT core in v4.x, so one could see these as being test features.

The plugins also show how easy it can be to add own features to SiT! without having the terror of overwriting the self-made code when upgrading.

Recruitments
If you are a PHP programmer and you would like to help us, you are welcome to join our IRC and/or look in our developers wiki.

We are also looking for experienced artists, so if you are one, or know someone who would be interested, feel free to contact us (preferable on IRC or email to Project leader Ivan Lucas).

New/updated Plugins
As always, Nicdev007 has made improvements to the Auto create with tags plugin.
For those who are not familiar with this plugin, I can make a short description of it. When a mail from an unknown contact enters SiT!, this plugin autocreates the contact, it checks the email domain and binds the contact to this site. It also checks for duplicates.

As an addition to my previous plugin, the tms add timeused where you can add an amount of time spent on an incident, when closing the incident, I’ve created a generic plugin that can easily be modified to suit your needs, the tms customfield close. This plugin adds a custom field to the close incident page, the custom field can be renamed to what you want.
Any support, tips, suggestions are welcome here in our forums

As a sneak peak I can present a plugin manager which basically, when it’s finished, helps you install plugins, show upgrades, enable/disable them etc. When finished this will be a great addition to SiT!

If you want to see more plugins, take a look in our Plugins directory

SiT v3.60 Released

Version 3.60 of Support Incident Tracker (SiT!) has been released thanks to the dedicated hard work of our developers, translators and testers. This release is a bugfix and translations update and has many bug fixes and small improvements and it’s key focus is stability.

This is a Long Term Support edition, which means that we will be providing Technical Support and bug fixes for this release (as v3.61, v3.62… etc.) until around the time that v4.1 is released. Security fixes will be made available for longer than that – at least until v4.2 is released! We’ve decided to do this so that we can concentrate our main development efforts on exciting new features for 4.x without ignoring existing users who are currently using the 3.x versions of SiT! and to provide a stable upgrade path.

Please see our Roadmap.

All users are strongly encouraged to upgrade to this release. See the Release Notes for more information.

Grab your copy now!

Highlights

  • Many minor and not-so-minor enhancements and bug fixes
  • Updated German (de-DE) translation (65%) by Raffael Luthiger
  • Updated Slovenian (sl-SL) translation (52%) by Alen Grižonič
  • Updated Danish (da-DK) translation (100%) by Carsten Jensen
  • Updated Russian (ru-RU) translation (99%) by sancho78rus
  • Support for daylight savings time (DST)
  • Added more plugin contexts, including support for a plugins tab on the configuration page

Plugins
The new configuration page for plugins in v3.60 is already supported by a number of plugins and more will take advantage of this soon.

SiT 3.60 plugin configuration page

Have a look at our expanding Plugins Directory to see how you can extend SiT! in various interesting ways to meet your own specific requirements. If you’re interested in creating your own plugins or releasing plugins that you’ve already written we’d love you leave a comment and tell us about it.

SiT v3.51 Released

The Support Incident Tracker developers are pleased to announce the immediate availability of v3.51, thanks to the dedicated hard work of our developers, translators and testers.

This release is purely a bug fix and translation update. If you are using the LDAP functionality within SiT, this is a mandatory upgrade due to a security bug in that functionality.

Download it now or view the release notes.

Highlights

  • An important security fix (Bug 1047) for those people using the LDAP feature
  • Many minor and not-so-minor enhancements and bug fixes
  • Updates to the French (fr-FR) translation by Guillaume Clement, 100% of SiT! strings are now translated to French
  • Updates to the Dutch (nl-NL) translation by Arko Kroonen, 100% of SiT! strings are now translated to Dutch
  • Updated Danish (da-DK) translation by Carsten Jensen

Continue reading ‘SiT v3.51 Released’


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